Official Data Protection Documents

Privacy Policy bonusbear88 — Your Data, Our Responsibility

We take your privacy seriously. This document clearly explains how bonusbear88 collects, uses, and protects your personal information in accordance with Malaysia's legal standards.

Last updated: 1 June 2026

Bonusbear88 Data Protection Commitment

Our platform is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All your personal data is protected with 256-bit SSL encryption, stored on secure servers, and will never be sold or shared with third parties without your consent.

Principles Data Protection Us

Six core values that shape how bonusbear88 manages your data privacy

256-bit SSL Encryption

Every bit of data transmitted between your device and bonusbear88 servers is encrypted using industry-standard TLS 1.3 protocol.

Not Sold to Third Parties

Your personal data is never sold, rented, or exchanged for commercial purposes to any third party.

PDPA 2010 Compliance

Our privacy policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 — the country's primary data privacy legislation.

User Data Controls

You have the right to access, correct, transfer, or request the deletion of your personal data at any time.

Limited Retention

Data is only retained for as long as necessary for the stated purpose or as required by applicable law.

Breach Notification

In the event of any data breach affecting your information, bonusbear88 will notify you within the timeframe required by law.

1

Introduction and Scope of This Policy

This Privacy Policy is published by bonusbear88 ("we", "Platform") and applies to all users of the website https://bonusbear88.app and the bonusbear88 mobile app on iOS and Android. This document explains our practices regarding the collection, use, disclosure, and protection of your personal information.

By registering an account or using any bonusbear88 service, you agree to the terms set out in this Privacy Policy. This Policy should be read together with Terms and Conditions which forms part of the overall agreement between you and the platform.

We encourage you to read this document carefully. If any section is unclear, our customer support team is available to assist via Live Chat or email.

2

Types of Data We Collect

Bonusbear88 collects various types of information depending on how you interact with our platform. Below is a summary of the data collected and its intended purpose:

Data Categories Example Information Purpose
Personal Identity Full name, MyKad / passport number, date of birth KYC Withdrawal
Contact Information Phone number, email address Account Communications
Financial Data Bank account number, bank name, transaction records Deposit Withdrawal AML
Technical Data IP address, device type, web browser, session data Security Improvements
Game Data Betting records, game history, account balance Compliance Analytics
Communication Data Support chat records, complaint tickets Support Improvements

We only collect data that is strictly necessary for the stated purposes. This "data minimisation" principle is at the core of bonusbear88's approach to privacy.

3

How We Use Your Data

Every piece of data we collect is used for a specific and legitimate purpose. bonusbear88 uses your personal information for the following purposes:

Account Management and Services

Identity and contact data is used to create and manage your account, process logins, facilitate deposits and withdrawals, and enable account-related communications such as transaction notifications and password resets.

Identity Verification (KYC)

As a responsible financial platform, bonusbear88 is required to conduct identity verification (Know Your Customer) processes in accordance with compliance requirements. Your MyKad or passport data is used strictly for this purpose and stored in an encrypted environment.

Fraud Prevention and AML Compliance

Transaction data and game records are automatically monitored to identify suspicious patterns for fraud prevention and compliance with Anti-Money Laundering (AML) laws. This is a legal requirement, not optional.

Platform Improvements

Anonymised technical data such as usage patterns and performance data is used to improve the interface, platform speed, and overall user experience.

Our commitment: bonusbear88 does not use your data for third-party advertising, does not sell user profiles, and does not make automated decisions that materially affect you without human intervention.

4

Data Sharing with Third Parties

Bonusbear88 does not sell your personal data. However, in certain situations we may need to share data with selected third parties for the following reasons:

  • Payment providers: Required transaction information is shared with banks and eWallet operators (DuitNow, FPX, Touch 'n Go, Boost, GrabPay) to process your deposits and withdrawals.
  • Game providers: Data required to run games is shared with integrated game software providers such as Pragmatic Play, PG Soft, and Evolution Gaming on a need-to-know basis only.
  • KYC services: During the identity verification process, your documents may be processed through third-party verification platforms that have signed data protection agreements with us.
  • Legal authorities: We will disclose data when required by court order, regulatory authority request, or valid legal obligation.

All third parties who receive your data are bound by strict confidentiality agreements and security policies. We are not responsible for the privacy practices of third-party platforms that you access independently outside of the bonusbear88 platform.

5

Data Security and Protection

Protecting your data is more than a legal obligation for bonusbear88 — it is a core value of our platform. The technical and organisational security measures we employ include:

  • 256-bit SSL/TLS Encryption for all data transmissions between your browser and our servers.
  • Encrypted database — sensitive data such as KYC information is stored in encrypted format even at rest.
  • Multi-layered access control — only staff who require access to perform their duties may view user data, and every access is logged.
  • 24/7 security monitoring with an automated intrusion detection system capable of identifying abnormal activity.
  • Regular security audits by independent third parties to identify and address any vulnerabilities before they can be exploited.
  • Two-Factor Authentication (2FA) available to all user accounts for additional login protection.

While we take all reasonable precautions, no system can be guaranteed 100% secure against sophisticated cyberattacks. We encourage you to take personal responsibility for your account security as well, including using a strong password and not sharing your login credentials.

6

Cookies and Tracking Technologies

Bonusbear88 uses cookies and similar technologies to enhance platform functionality and your experience. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session management, and security. Cannot be disabled.
  • Functional cookies: Saving your preferences such as language, display theme, and platform settings for a consistent user experience.
  • Analytics cookies: Collecting anonymised data on how you use the platform to help us understand performance and areas for improvement.

You can manage cookie settings through your web browser. Please note that disabling essential cookies will affect the functionality of the bonusbear88 platform.

bonusbear88 does not use third-party cookies for advertising purposes. We do not track your activity outside of our platform.

7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by bonusbear88:

Right to Access

You have the right to request a copy of the personal data we hold about you in a readable format.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction through customer support or your account settings.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements.

Right to Object

You may object to the processing of your data for marketing purposes or for purposes beyond contractual necessity.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we temporarily restrict the processing of your data during an investigation or dispute.

To exercise any of the above rights, contact the bonusbear88 customer support team via Live Chat or email at [email protected]. We will process your request within 14 business days. For cases requiring further investigation, we will notify you within 30 days.

8

Data Storage and Retention Period

Bonusbear88 only retains your personal data for as long as necessary for the purpose it was collected or to comply with relevant legal requirements. The following are general guidelines for our retention periods:

  • Active account data: Retained for the duration your account is active and for 5 years after account closure, in accordance with financial compliance requirements.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and AML.
  • KYC documents: Retained for 5 years after the business relationship ends, in accordance with FATF standards.
  • Technical and security logs: Retained for 12 months for security incident investigation purposes.
  • Support communication records: Retained for 2 years for quality control and dispute resolution purposes.

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.

9

Children and Young User Protection

Bonusbear88 is an entertainment platform strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or minors.

If we find that a registered account belongs to someone under the age of 18, that account will be terminated immediately and all collected data will be deleted within a reasonable timeframe in accordance with our secure data deletion procedures.

Parents and guardians are encouraged to use parental control tools on shared devices to prevent unauthorised access by minors. If you suspect a minor has registered an account, please contact us immediately.

10

Policy Amendments and How to Contact Us

Bonusbear88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or business requirements. Any material amendments will be displayed with a clear notice on our website, and the revision date will be updated at the top of this document.

We recommend reviewing this Privacy Policy periodically. Your continued use of the bonusbear88 platform after any amendments constitutes your acceptance of the updated terms.

Contact Our Data Protection Officer

For any inquiries related to data privacy, or to exercise your rights as stated in Section 7, please contact us via:

  • Live Chat: Available 24/7 directly through the bonusbear88 platform
  • Email: [email protected] (subject: Data Privacy Inquiry)
  • Telegram: Official support channel @bonusbear88support

For more information about your rights under Malaysia's PDPA 2010, you may also visit the official website of the Department of Personal Data Protection Malaysia. This document should be read together with Terms and Conditions for a complete overview of the agreement between you and bonusbear88.

Your Data Is Safe. Your Platform Awaits.

Create your bonusbear88 account with confidence — your privacy is fully protected by strict encryption and PDPA compliance.

Compliance & Standards
Malaysia PDPA 2010 — Full Compliance
256-bit SSL/TLS Encryption Active
AML / KYC Standards Compliant
Regular Security Audits
Data Not Sold to Third Parties
Breach Notification < 72 hours
Data Protection Officer

Have questions about your data privacy? Contact our team. We'll respond within 14 working days.

24/7 Live Chat on platform
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